Knowledge

Knowledge gives your agent searchable context from your own content — product documentation, company policies, codebases, wikis — for accurate, grounded answers.

Tip

Only need the agent to read a file for a single task? You don’t need a collection — just attach it to the message. Reach for Knowledge when the same content should be reusable and searchable across many chats.

Create Knowledge

Set up a knowledge collection and upload or connect your content. Create →

Connect Data Sources

Sync from Notion, Confluence, Google Drive, GitHub, and more. Sources →

Sync & Manage

Keep your knowledge up to date and monitor sync status. Manage →

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Supported sources

Source	What it indexes
Files	PDF, DOC, DOCX and TXT files you upload
Website	Pages of a public site, from a start URL
GitHub	Markdown, text and CSV files from one branch of a repository
Google Drive	The files you pick: Docs, Sheets, Slides, PDF, Office and text files
Confluence	Pages and child pages of one space
Notion	The pages shared with your Notion connection, or one database
Library folder	A folder from the Files tab of the Knowledge page
ServiceNow	Knowledge articles or incidents

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How knowledge retrieval works

An agent with Knowledge attached can search it. When a question needs your content, the agent searches the collection and answers from the passages that match best.

Your agent can then answer questions about your own products and data, which no model learns in training.